Customer Feedback Survey

Please rate our response to your enquiry when you first phoned in to our Trellidor franchise or branch

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Were we professional, helpful and efficient in setting up an appointment for a consultant to visit your premises?

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Were you happy with the way the consultant listened to your needs, explained our product range and recommended the correct products for your circumstances?

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Were you given a quotation immediately?

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If you didn't accept the quote immediately, did the consultant follow up with a phone call to find out your decision on your security?

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If you did accept the quotation, were satisfactory arrangements made for the installation of your security barriers?

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How would you rate the installation process?

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Did the installation team explain how to operate and maintain your barriers after installation?

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Did the installation team give you Trellidor's 'thank you' pack including your guarantee card?

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Do you feel safer now that your security barriers are installed?

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Based on your experience, would you purchase Trellidor products again

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Based on your experience, would you recommend Trellidor to family, friends and colleagues?

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